<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1"> <title></title> </head> <body text="#000000" bgcolor="#ffffff"> Barbara Richmond wrote:<br> <blockquote type="cite" cite="mid002201c4bf8c$6c012ec0$51b29f04@richmond2zrxmt"> <meta http-equiv="Content-Type" content="text/html; "> <meta content="MSHTML 6.00.2900.2523" name="GENERATOR"> <style></style><font size="2"><font face="Arial">...</font></font> <div><font face="Arial" size="2">Either I'm fairly good at communicating with folks or I'm really lucky, because I've always been allowed to do the voicing I felt was necessary</font></div> </blockquote> <br> This is my experience, too. The one exception was years ago when I was experimenting with brushing strike points with a wire brush. I didn't consult with the owner beforehand nor mention it afterward (she wasn't at home), but I sure got an earful that evening about how I had ruined the tone quality of her harsh-sounding, unevenly-voiced Yamaha P2 (obviously not her opinion). I didn't bother telling her that it would brighten back up in short order, but I never heard from her again. Just as well, IMO.<br> <br> But lesson learned: always discuss the condition of the piano, suggest possible improvements and come to an agreement before doing any work.<br> <br> Tom Cole<br> </body> </html>