<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; = FONT-FAMILY: Arial" bottomMargin=7 bgColor=#ffffff leftMargin=7 topMargin=7 = rightMargin=7> <DIV>Aw heck.  Steinway only offers three different shanks.  = Since nobody seemed to be at home in the tech services department, I = talked to Shannon in parts.  I'll just try going with the current NY parts.  The best bit of this is, the customer just = e-mailed me and said she wasn't sure she wanted to spend that extra money.......... :-)  </DIV> <DIV> </DIV> <DIV>Ah....life is great!</DIV> <DIV> </DIV> <DIV>Barbara Richmond</DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=piano57@flash.net href="mailto:piano57@flash.net">Barbara = Richmond</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, October 04, 2004 = 1:42 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Genuine Steinway wippens</DIV> <DIV><BR></DIV> <DIV>Thanks Dale.</DIV> <DIV> </DIV> <DIV>So, I was ready to change to 17 mm shanks because these = wippens currently on the piano (D from 1975) are Renner.  Now, if I = change to NY "improved" wippens I'll have to test again for 16 or 16.5 mm = shanks.  Not that I can't do that, of course, it's just going to take forever to = get the right parts--unless I order sets of each size.  Is that what = folks usually do?  Renner and others sure have the right = idea in providing a parts kit!</DIV> <DIV> </DIV> <DIV> </DIV> <DIV>Barbara Richmond</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV>----- Original Message ----- </DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=Erwinspiano@aol.com href="mailto:Erwinspiano@aol.com">Erwinspiano@aol.com</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, October 04, = 2004 12:20 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Genuine Steinway = wippens</DIV> <DIV><BR></DIV><FONT id=role_document face=Arial color=#000000 = size=2> <DIV> <DIV>In a message dated 10/4/2004 7:25:57 AM Pacific Standard Time, = <A href="mailto:piano57@flash.net">piano57@flash.net</A> = writes   Hi Barbara</DIV> <DIV>  I've used many sets of these wippens & they seem to = fit all the older pianos quite well. They are lighter than the Renner type = by 2 to 3 grams & they seem to be an exact copy of the old style wippen = which I like. I'm not thrilled of late with the amount of traveling I've = found necessary & on a most recent set , returned them with = complaint to Kent webb. Overal though I like the parts. The Renner Usa part is = now IMO a good part since they changed the angle of the jack to match that of = the original. The Hamburg style is for use with 17mm parts. The N.Y. = parts will work best with 16 & 16.5mm parts. JMO.</DIV> <DIV> </DIV> <DIV>   Dale</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px = solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial = color=#000000 size=2> <DIV><FONT face=Arial size=2>Hi folks,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Argh.  Well, the customer = has decided that the piano needs Genuine Steinway parts--positive proof that = the marketing works.  :-)  I called Steinway Parts = department, who doesn't sell samples, called and left a message with Tech = Services to call me back, and will ask here, too.  I really = prefer the Hamburg style (Renner) wippen.  But looking at the = drawings of the "repetitions" (which don't include the heel) in the Technical Reference Guide (from 1992--is there a new one?),  The current NY ones look shorter compared to the = Hamburg Style.  The question is, will or how much will the style of = wippen affect things--like touchweight, or is it mostly the knuckle to = center pin distance?   Is there more than one size regulating = button?  I can't seem to find them in my *old* price list.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Man, I'm ready to go on this = project and I hate waiting around!!!!!</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Thanks.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Barbara Richmond</FONT></DIV></FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV> </DIV></BLOCKQUOTE></BLOCKQUOTE></FONT></BODY></HTML>