<HTML>In a message dated 8/4/03= 5:37:06 AM Pacific Daylight Time, MBratPianos@indy.rr.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-= LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I bet the rubber volume but= ton on the remote/control unit (probably control unit) was jammed under the = housing, in effect constantly holding it down. </BLOCKQUOTE> Mike, You got it.  For a thing that costs so much, the buttons seem kinda= cheesy.  I found out from the owner that the husband is a remote contr= ol freak, so he NEVER touches the buttons on the unit itself, so they never = encountered the problem until I got there. Dave Stahl</HTML>