<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> Ron, To answer your two questions with one response, the subject came from this pianotech list.  I was responding to a post from Roger Wheelock (which I attached), although I edited out the parts that I thought were irrelevant to my response. What may be baffling you is that I often change the title so it relates to the content.  It is common for contributors not to do this, and we find that, by continuing to follow rabbit trails, frequently the information posted is in no way related to the email title.  I rectify this in my own responses when it makes sense to me to do so. I felt my contribution may be helpful to those who wonder if their Dampp-Chaser clients really send in those cards.  This is the way I handle it, sending them in myself. I'm a little baffled by your response.  Did you think this was an inappropriate subject for the pianotech list?  Also, what does TKS in your closing mean? Regards, Clyde Hollinger Ron Lindquist wrote: <blockquote TYPE=CITE> At 07:54 PM 8/31/00 -0400, you wrote: <blockquote type=cite cite>I fill out and send in the cards myself.  That way I'm sure it gets done. Clyde Hollinger, RPT and D-C Field Expert Roger Wheelock wrote: <blockquote type=cite cite>Hello James, Sorry for the omission.  Please send me your zip code and phone number and we will get you in.  Have your customers been sending in their warranty cards?  That is how technicians get in the database to begin with.</blockquote> </blockquote> Dear  Mr. Hollinger, etc.     ............. Where does this subject come from  ? Have been reading THIS List   ??? TKS,  RON</blockquote> </html>