<html> Hi Avery,<br>               WE all have to do our bit, just keep preaching, slowly the bad dealers will fall by the wayside. Besides educating the dealers, we have to just keep plugging at the Guy's that just swing a tuning hammer. <br> It can be done, my maxim to my sales staff and contract techs, WALK A MILE IN THE CUSTOMERS SHOES.  Some times we loose a couple of unpaid hrs, but we sure win loyal customers. And this attitude has been the secret to the growth of our business.<br> Thank's for careing.<br> Roger<br> <br> <br> <br> At 08:07 AM 25/06/99 -0500, you wrote: <br> <blockquote type=cite cite>Hi Roger, <br> <br>    I only wish there were MORE dealers that were as concerned as you about <br> the condition/quatlity of pianos they sell! <br> <br> Avery </blockquote><br> <div>Roger Jolly</div> <div>Baldwin Yamaha Piano Centre</div> <div>Saskatoon and Regina</div> <div>Saskatchewan, Canada.</div> <div>306-665-0213</div> Fax 652-0505 </html>