<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV> <DIV> <DIV>In a message dated 1/13/2006 3:31:10 P.M. Pacific Standard Time, rnossaman@cox.net writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2><BR>> 7 AM?  Jeezzz...that would be a little irritating.<BR>>  <BR>= > Dave Stahl<BR><BR>Why? You'd already be up, if not conscious, getting read= y for the <BR>day's tuning. I'd much prefer being called at 7:00, or even 6:= 00, <BR>than to drive way too far for three scheduled tunings (because she <BR= >WAS a regular customer), to be told when I arrived that one of them <BR>had canceled, and would contact me later. I explained that three <BR>didn't re= ally pay for the trip, but I now have two, and a lone <BR>tuning waiting out he= re forever for my next trip - should I ever <BR>make it. If she had called me= that morning, I would have spent the <BR>day in the shop doing some good, = and made the trip when it generated <BR>enough income to be worth it. None of these people, of course, have <BR>the dimmest concept that someone arbitra= rily wasting our time costs <BR>us income - even after spending the time and ga= s to GET there.<BR><BR>Ron N</FONT></BLOCKQUOTE></DIV> <DIV></DIV>Ron,</DIV> <DIV> </DIV> <DIV>Good points...certainly better to be called than not.  The last mi= nute cancellation is way better than a no-show.  At least you're home. = </DIV> <DIV> </DIV> <DIV>The good thing about my pocket PC and cell phone is that whenever I get= a no-show, I can catch up on appointment phone calls.</DIV> <DIV> </DIV> <DIV> </DIV> <DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"= >Dave Stahl<BR><BR>Dave Stahl Piano Service<BR>650-224-3560<U><BR><A href="http://www.dstahlpiano.net/">http://dstahlpiano.net/</A></U></FONT><= /DIV></FONT></BODY></HTML>