<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2314.1000" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#b8b8b8> <DIV><FONT face=Arial size=2>Regarding the basic attitude. I think = the manufacturers are missing the point</FONT></DIV> <DIV><FONT face=Arial size=2>When I completely rebuild a fine old = instrument, my guarantee is: If it ceases to function, under normal use, I will fix it = again for FREE! I do not put time limits or any other limits on that = guarantee! This means if my client moves to lower slobovia and his piano ceases to = function properly and there is a competant technician available, I will pay that technician to fix it!</FONT></DIV> <DIV><FONT face=Arial size=2>It is my opinion, that if a = manufacturer makes a product, that manufacturer should not limit accessability to parts and = service. No Matter What! This whole Grey Market stuff is BS!</FONT></DIV> <DIV><FONT face=Arial size=2>Joe Garrett</FONT></DIV></BODY></HTML>