<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>List,
<BR>
<BR>When checking the Baldwin stock quotes for any latest news, there was the
<BR>following story about Baldwin and other famous brands either going out of
<BR>business or falling perilously close to it.
<BR>
<BR>
<BR>Bill Bremmer RPT
<BR>Madison, Wisconsin
<BR>
<BR></FONT><FONT COLOR="#000000" SIZE=5 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><B>BIZFEATURE-Some famous brands disappear as consumers change
<BR>
<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">By Kesha Green
<BR></B>
<BR>
<BR>CHICAGO, June 21 (Reuters) - Grandmother may have washed clothes in Oxydol
<BR>detergent. Father drove an Oldsmobile car. Mother shopped at Montgomery Ward.
<BR>Brother rode a Schwinn bicycle and sister practiced scales on a Baldwin
<BR>piano.
<BR>
<BR>What do all these consumer icons of the idyllic American family have in
<BR>common?
<BR>
<BR>They are brands that have been discontinued, gone bankrupt or come perilously
<BR>close to extinction, demonstrating how the most popular products of days gone
<BR>by can bite the dust if they fail to change with the times.
<BR>
<BR>General Motors Corp <<A HREF="aol://4785:GM">GM.N</A>> is phasing out the century-old Oldsmobile brand of
<BR>luxury cars. Montgomery Ward, the once proud retailer, has gone out of
<BR>business. Baldwin Piano and Organ Co. <<A HREF="aol://4785:BPAO">BPAO.O</A>> has filed for bankruptcy
<BR>protection. Procter & Gamble <<A HREF="aol://4785:PG">PG.N</A>> sold Oxydol, which once was the
<BR>top-selling brand of laundry detergent. And Schwinn/GT Co. <<A HREF="aol://4785:GTBX">GTBX.O</A>>, the
<BR>maker of the first bicycle of generations of kids, was rescued from
<BR>bankruptcy and is up for sale again.
<BR>
<BR>The message to companies tempted to sit on their laurels: even old brands
<BR>must learn new tricks, marketing experts said.
<BR>
<BR>"The challenge with retailing is that often times, typically, a retail brand
<BR>is hot for a number of years and consumers like to move on to another format
<BR>or another brand offering," said Gwen Morrison, managing director at Frankel
<BR>Brand Environments, a brand marketing agency.
<BR>
<BR>BECOMING "NOTHING SPECIAL"
<BR>
<BR>If image was everything, Oldsmobile luxury cars projected just that for more
<BR>than half a century until the 1980s.
<BR>
<BR>Young American families would buy a Chevrolet, then a Pontiac, an Oldsmobile,
<BR>a Buick, and eventually a Cadillac in the 1920s, said Jim Gillette, an auto
<BR>analyst.
<BR>
<BR>"When you bought one (Oldsmobile) it was like an image that you had arrived,"
<BR>said Gillette.
<BR>
<BR>And for baby boomers of the 1970s, the first new car often was an Oldsmobile
<BR>Cutlass Supreme, he said.
<BR>
<BR>But Japanese car imports hurt Oldsmobile sales in the 1980s. Then, GM started
<BR>producing the Oldsmobile using the same platform as its other cars to help
<BR>cut costs.
<BR>
<BR>"They ruined the ability of the consumer in the marketplace to differentiate
<BR>one product from another," said Gillette. "Oldsmobile became nothing
<BR>special."
<BR>
<BR>Oxydol laundry detergent dropped out of favor because it failed to move with
<BR>the change from powdered laundry soap. Procter & Gamble Co.'s first detergent
<BR>helped coin the term "soap opera" in the 1930s because of its advertisements
<BR>during the popular "Ma Perkins" radio series.
<BR>
<BR>When the rest of the industry began producing liquid detergent instead of
<BR>powder, P&G decided not to release a liquid version of Oxydol. By the 1990s,
<BR>Oxydol had dropped off consumer radar and its powder detergent market share
<BR>dropped to 0.3 percent compared to market-leading Tide at 39.4 percent.
<BR>
<BR>"P&G stopped marketing Oxydol in 1997. P&G decided Oxydol did not fit into
<BR>its global corporate strategy," said a spokesperson for Redox Brands Inc,
<BR>which bought the 75-year-old brand from P&G last June and is trying to test
<BR>it at some Wal-Mart stores.
<BR>
<BR>ORDERING FROM CATALOGS
<BR>
<BR>In the case of Chicago-based Montgomery Ward, major strategic blunders and
<BR>more focused competition contributed to the retailer's demise.
<BR>
<BR>First, Ward was slow to move from supplying customers who ordered from its
<BR>catalogs, to opening retail stores. This allowed rival Sears, Roebuck and Co.
<BR>to grab prime store locations.
<BR>
<BR>In the 1980s, the company couldn't decide between offering general or
<BR>specialty merchandise, which allowed competitors such as Gap and Limited to
<BR>attract young shoppers.
<BR>
<BR>Montgomery Ward, founded in 1872, attempted to reorganize under Chapter 11
<BR>bankruptcy in 1997, then shut down operations in December, 2000. To add
<BR>insult to injury, Sears purchased 18 of Ward's stores and 10 auto centers
<BR>when it liquidated.
<BR>
<BR>Baldwin Piano, the No. 1 U.S. keyboard manufacturer, filed for bankruptcy
<BR>protection earlier this month amid slack consumer demand, competition from
<BR>Japanese imports, and rising costs.
<BR>
<BR>Baldwin pianos have a reputation for quality, supplying the Chicago Symphony
<BR>Orchestra since 1963, according to Mary Sauer, the orchestra's a principal
<BR>keyboardist.
<BR>
<BR>But the 140-year-old company's fate came as no surprise to the industry as
<BR>piano sales growth had been slow in recent years, according to Music Trades
<BR>Magazine.
<BR>
<BR>Baldwin's stock fell 88 percent from $18.75 in October, 1997 to $2.15 when
<BR>NASDAQ halted trading in May.
<BR>
<BR>THE BANKRUPTCY CHALLENGE
<BR>
<BR>A Chapter 11 bankrupt company has three options -- considerably revamp its
<BR>business, hope for a buyout or liquidate.
<BR>
<BR>Filing for Chapter 11 is like going to a hospital emergency room because a
<BR>cure is not guaranteed, said Michael Reilly, partner in the law firm Bingham
<BR>Dana in New York and co-head of the firm's financial restructuring group.
<BR>
<BR>"Recently, even more large companies are liquidating because they no longer
<BR>have a niche in the business," said Reilly.
<BR>
<BR>One company that survived Chapter 11 is bicycle maker Schwinn/GT Co. In 1992,
<BR>Schwinn was a 97-year-old family business that had filed for bankruptcy
<BR>protection amid rising debt and marketing mistakes.
<BR>
<BR>Investment firm Zell/Chilmark bought the family business in 1993 and
<BR>introduced a new line of mountain and fitness bike models. Schwinn purchased
<BR>GT Bicycles in 1998 and captured the largest market share in a growth market
<BR>-- sales through specialty bicycle shops rather than mass merchants like
<BR>Kmart and Wal-Mart.
<BR>
<BR>But Schwinn is not yet assured of success in its marathon race back to the
<BR>head of the pack. Its current owner, Questor Partners Fund LP, put the
<BR>company up for sale a few months ago.
<BR>
<BR>"Most brands brought back a second time never quite return to the stature
<BR>that they had initially," said Kris Larsen, president of Interbrand, a brand
<BR>consulting firm.
<BR>
<BR>19:21 06-21-01
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