<HTML>In a message dated 11/17/2000 6:41:19 PM US Eastern Standard Time, mitch_ruth@hotmail.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I don't want to start anyone ranting about piano parts suppliers</BLOCKQUOTE> I've found Schaff prices to be only slightly higher in most cases but the service to be significantly better. They have always gone out of their way for me, which I appreciate, since pre-planning is not what I do best. Being only one state away helps, of course, but I can often get things delivered the next morning. John Stroup South Bend, Ind.</HTML>