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<DIV align=left><FONT face=Arial size=2></FONT>I solder those=
pins in...I would have to take the action to the shop=
also...probably 1 hour to do the repair and then a service call=
to install...at your very reasonable rates...$100? =
The problem, in his mind, is it only took you 15=
minutes to install the damper lifter rod...;-]</DIV>
<DIV align=left> </DIV>
<DIV align=left>David I.</DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>----- Original message=
----------------------------------------><BR>From: Farrell=
<<A=
href="mailto:mfarrel2@tampabay.rr.com">mfarrel2@tampabay.rr.com<=
/A>><BR>To: <<A=
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><BR>Rec=
eived: Thu, 21 Oct 2004 17:42:37 -0400<BR>Subject: Vertical=
Damper Lift Rail</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><BR>I repaired a vertical=
damper lift rail the other day. Typical thing where one of three=
little steel L-shaped hookies that pivots in a flange broke=
off. I just made the appointment to re-install the rail and the=
guy asked me what the charge was. I told him. He didn't sound=
happy at all. I am expecting..... shall we say a difference of=
opinions? My question (before I tell what my charge is/was)=
is how much time would you charge at your normal hourly rate for=
such a repair?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'm in Florida and rates are pretty=
consistent here with most of the mid-west. I typically charge=
$60 an hour for on-site service work and $50 an hour for shop=
work. And I think I gave him a good deal=
actually.......</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The piano is a recent model=
Kawai.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The tasks I had to do:</FONT></DIV>
<DIV><FONT face=Arial size=2>1 - diagnose problem (pretty fast on=
that one)</FONT></DIV>
<DIV><FONT face=Arial size=2>2 - remove action</FONT></DIV>
<DIV><FONT face=Arial size=2>3 - remove damper rail</FONT></DIV>
<DIV><FONT face=Arial size=2>4 - replace action</FONT></DIV>
<DIV><FONT face=Arial size=2>(I tuned the piano at this=
first visit - so no need to charge for a service call=
specifically to remove the damper rail.)</FONT></DIV>
<DIV><FONT face=Arial size=2>5 - repair rail (make new L-shaped=
pin, drill hole in rod, epoxy pin in place)</FONT></DIV>
<DIV><FONT face=Arial size=2>6 - service call to remove action,=
install rail, re-install action (25-mile round trip - I wasn't=
scheduled to go out that way for two weeks and the girl that=
plays the piano is active on the piano and so she wanted it=
back together ASAP - so this was a special service call to that=
area.)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks for any input.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Terry=
Farrell</FONT></DIV></BODY></HTML>