<HTML><FONT FACE=arial,helvetica><FONT COLOR="#000040" SIZE=2 FAMILY="SANSSERIF" FACE="Verdana" LANG="0">In a message dated 6/19/2002 9:39:06 PM Pacific Standard Time, PSFInc@msn.com writes:<BR>
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<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Subj:<B>Re: Fraudlent keytop replacement service in utah </B><BR>
Date:6/19/2002 9:39:06 PM Pacific Standard Time<BR>
From:<A HREF="mailto:PSFInc@msn.com">PSFInc@msn.com</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
Reply-to:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
To:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
Sent from the Internet <BR>
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Ed</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></BLOCKQUOTE><BR>
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</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Verdana" LANG="0"> Thank you for the advice. My Brother plans to speak to him tomorrow with areasonable request for a refund and a chronology of the complaints. I also intend to inquire privately of this gentlemens reputation. I made a rookies mistake by notchecking him out first. Duh<BR>
I will have him document the condition of the job by several witnesses and take pictures.<BR>
Dale Erwin</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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Dale,</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Sorry to hear about your situation.</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Be very careful and DO NOT repair the keytops.Because, when he sues you for defamation of character or slander for posting his name and publicly stating your opinion of the work, you will need proof. He will of course have to prove damages but he may be able to involve others to prove that by listening to coversations you or others may have at the upcoming convention.Just some thoughts. Good Luck.</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Sincerely,</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Ed Mashburn, RPT</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">----- Original<BR>
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