<HTML><BODY BGCOLOR="#ffffff">In a message dated 11/30/2001 5:55:38 PM Mid-Atlantic Standard Time, kam544@flash.net writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px"> I don't quite understand this scenerio, Bob. Was the aquarium actually blocking access to the tuning pins in some fashion?  Wouldn't a person be able to remove the music rack and commence tuning? Somewhat confused, Keith McGavern Registered Piano Technician Oklahoma Chapter 731 Piano Technicians Guild USA </BLOCKQUOTE> Hi Keith: This was the first time with this piano;  It was dirty and looked poorly maintained including some rust on tuning pins and coils.  Broken strings was the first thing that came to mind; secondly the soundboard had never been cleaned  and was a good candidate for that service (including cathair and other kinds of fur and plant droppings.  it was a mess!    Ever tried replacing a string without lifting the lid?  That was the scenario.  I should have asked some questions before going out on this call, but didn't.  I will next time. Bob Bergantino</HTML>