<HTML><FONT FACE=arial,helvetica><BODY BGCOLOR="#ffffff"><FONT SIZE=2>In a message dated 5/5/2002 5:19:33 PM Mid-Atlantic Daylight Time, davidlovepianos@earthlink.net writes:
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<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">problem with doing this type of thing, even if the customer seems satisfied, is that the quality of the tuning reflects on you to others who may hear it. Though you can't make a silk purse..., I do tend to think about the quality of the product I leave behind and how it might reflect on my own reputation. If a customer wants to pay only a minimum charge, but you know the piano will need more to even get it reasonably in tune, and it is likely that you won't see this customer ever again--or at least for another 10 years, then (even though I still take the job) I often wonder if it's really worth it.</FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
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<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">David Love</FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
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<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">----- Original Message -----
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<BR></BLOCKQUOTE>Be certain to leave some kind of "notice" inside the piano for any future tuner servicing this piano. Tell what you did and could not do because the customer did not want it. You have then memorialized the piano for future tuners, tooners, or even yourself (in ten years+-).
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<BR>Bob Bergantino,RPT
<BR>Cleveland, Ohio
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