<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=windows-1252"> <META content="MSHTML 5.50.4134.600" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT size=2>Hi,</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>Not being a pianodisc tech, I got a call from a = customer that bought a YC 153 with pianodisc installed in Florida. I tuned the piano = about 3 years ago and did major pitch raising and minor regulation. Tried to get = them to have follow up tunings last year but they refused. Now the customer = calls me to tell me that the pianodisc system won't work no more...</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>Now, before I go there empty handed, I tried to get = to pianodisc website to find some kind of technical knowledge but was = unable to find anything. Is there a website with such technical infos? Is there = anything I should try to do or just refer them to I don't even know = who?</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>If anyone has knowledge and is willing to share, I'm = willing to go out there and check things out, but not empty handed.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>Marcel Carey</FONT></DIV> <DIV><FONT size=2>Sherbrooke, QC</FONT></DIV></BODY></HTML>