Wim, Did I understand you to say that if John Minor had been in private practice, he should just have quoted a price to the prospect, and let it go at that? Perhaps I misunderstood you? I enjoy being on the CAUT list because I did do college work many years ago, but I am strictly in private practice now. I never give a strainger a price for tuning a piano with a questionable history, especially one that has a reputation for breaking strings when it has not been tuned for a long time. If this person had called me up, asked me to quote a price under those conditions, and then had the gall to ask me for references, I doubt I would have been as tactful as John was. Sincerely, Jim Ellis
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