On Tuesday, June 14, 2005, at 10:07 AM, Avery Todd wrote: > Jeff, > > I tend to think that's probably the high end Shigeru Kawai grands. > It's only a one time thing after purchase, as far as I know. Unless > maybe a warranty issue comes up. A selling point, probably. :-) > > Avery > That was what I thought he said, but I didn't want to state something incorrectly. Yes, a selling point, but nonetheless something we could be trained for rather than "outsourcing". It was actually a point he was making to be tongue in cheek humorous. But who knows what it could reasonably lead to? Bringing Korean or Chinese techs over as dealer service techs? Anything the big guns can do to keep more money in their own pockets and keep the little guy from being able to afford to buy the products they sell. JT
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