>Certainly not the Director! He's doing a great deed in saving money! Write him a letter. Put down the value of the 110 pianos, and inform him that since you have recommended that the steam by turned on and he refused, the cost of fixing any damage to the pianos will be his responsibility. As nicely as you can muster. Send it registered mail, special delivery. And of course keep a copy, and just possibly send copies (listed cc: at the bottom of the letter) to other interested parties. Susan Kline (who doesn't have to work with people like this, thank heavens!) OSU, Corvallis, Oregon (which doesn't "do" 20%, ever.)
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