[CAUT] Young Chang tech support

[Paul T Williams]

PS.

This was around 1996-1998 era.  ALL have had the expanding brackets, but I 
left there so fast, it would make you head spin! ;>) Really glad I left!
Paul




Paul T Williams <pwilliams4 at unlnotes.unl.edu> 
Sent by: caut-bounces at ptg.org
12/13/2008 03:47 PM
Please respond to
caut at ptg.org


To
Rob & Helen Goodale <rrg at unlv.nevada.edu>, caut at ptg.org
cc

Subject
Re: [CAUT] Young Chang tech support







Hey, Rob, 

I just put in an e-mail to the president of Prosser Pianos in Seattle who 
sold a crap-load of these TG-150's that I was forced into servicing.(I 
worked there for only one year) We had the very first ones.  Man, I can't 
tell you how much trouble these pieces of junk caused me!!!  If I hear 
from him, I'll let you know!!  They were more than problematic.  They were 
a nightmare!!! 

Paul 




"Rob & Helen Goodale" <rrg at unlv.nevada.edu> 
Sent by: caut-bounces at ptg.org 
12/13/2008 02:55 PM 

Please respond to
Rob & Helen Goodale <rrg at unlv.nevada.edu>; Please respond to
caut at ptg.org


To
<caut at ptg.org> 
cc

Subject
[CAUT] Young Chang tech support








Hi All,

I posted this on pianotech but I might as well repeat it again hear.  Does 

anyone know how to reach tech support at Young Chang?
I need a  few parts and I have called several times.  No receptionist ever 

answers the phone, even if pressing "0" for the operator.  I only get the 
automated
menu.  Then the service dept. phone rings, no one answers, and goes to 
voice 
mail. I leave a message to call back and nothing happens.  I've been 
trying
for two weeks!

Sooooo, does anyone have a direct e-mail, a more direct phone number, a 
personal address so that I can send a couple of thugs over who break legs 
over bad debts for a living?

As an alternative, I need a lid, a fall board, and a number of keys for a 
Y.C. TG-150.  If anyone might have a junked out one sitting around who 
would 
be willing to let the parts go cheep I'd consider that as an alternative. 
The thing is, the Y.C. warehouse is only a few hours drive from here and I 

have to go that way on a trip soon anyway.  I was hoping to just go by and 

get what I need but I have to reach them and arrange the pick up first.

Thanks,

Rob Goodale, RPT
Las Vegas, NV




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