On Jul 20, 2009, at 2:22 PM, Mark Dierauf wrote: > When I was at the NY Tone Regulating class last fall I spoke to Chad > about the possibility of getting an entirely new vertical action, > with an eye towards the possibility of retrofitting one of the old > double-flanged monsters. There was a time when the new K-52 vertical > frame/rail assembly was actually listed in the parts list, but that > was quite a while ago. At any rate, they had never had such a request, That's odd. I bought a new action from them when the "new" K first came out. Besides installing hammers and dampers, you also have replace the dowel capstans. They were quite helpful . . . even provided blueprints to help with the action placement. I have photos (film, of course) buried somewhere. Carl D. Root, RPT > but Chad's response was "If you need one give me a call and we'll > figure something out", so yes, they do really see their job as > "being there" for the tech community. I'll miss Chad, but I'm sure > that Terry will keep up the good work! > > - Mark > > Fred Sturm wrote: >> <div class="moz-text-flowed" style="font-family: -moz-fixed"> >> Terry Walsh, who is now parts manager for Steinway (Chad Fry >> apparently moved to Bolivia to teach English three weeks ago, and >> Terry was moved over from the selection room), told me at the >> convention that he will be offering Steinway hammers with the >> option of pre-lacquered or not. I'm not sure exactly when, but I >> expect quite soon. He said he had heard a lot of people asking for >> it in the exhibit hall. >> A bit of evidence that Steinway does listen, if people actually >> take the trouble to talk to them (not just grouse among themselves). >> Regards, >> Fred Sturm >> University of New Mexico >> fssturm at unm.edu >> >> >> >> >> </div> >> > >
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