The last time I sent an email order it was answered by Holly at steinway.com, but the order I sent to parts at steinway.com Richard On 9/18/09 9:14 AM, "Fred Sturm" <fssturm at unm.edu> wrote: > Shannon's been gone a few years, and Chad Fry left this spring. Terry Walsh is > now parts head. I'd guess twalsh at steinway.com, but I don't have his card where > I am now. > On Sep 18, 2009, at 1:09 AM, wimblees at aol.com wrote: > >> Bob >> >> >> >> E-mail Shanon Rebele at SRebele at steinway.com. You'll get through much faster. >> I do believe the "topstick tongue" is the same as the short stick, and it >> comes in a satin ebony finish. >> >> >> BTW, when I was at UA, a lot of voice performers wanted the lid lower than >> the short stick, but not all the way down. So for a while they put a black >> board eraser under the lid. Then someone suggested I cut a nickel lid prop >> down to about 5", and screw it on the lid prop. Worked great. I put one on >> three of the performing pianos, and they were used constantly >> >> >> Willem (Wim) Blees, RPT >> Piano Tuner/Technician >> Mililani, Oahu, HI >> 808-349-2943 >> Author of: >> The Business of Piano Tuning >> available from Potter Press >> www.pianotuning.com <http://www.pianotuning.com> >> >> >> -----Original Message----- >> From: Bob Hull <hullfam5 at yahoo.com> >> To: caut at ptg.org >> Sent: Thu, Sep 17, 2009 6:41 pm >> Subject: [CAUT] topstick >> >> >> I need to order a short stick for a Steinway D. In the parts catalog, I see >> a >> topstick tongue. Is that the same thing as the short stick? >> Also, it comes as ebony finished if wanted - I wonder if that will be gloss >> or >> satin. If it's high polish I'll have to rub it out to a satin. Steinway >> parts >> dept. just had an answering machine and they haven't called back. >> >> >> Bob Hull >> >> >> >> > > > Regards, > Fred Sturm > University of New Mexico > fssturm at unm.edu > > > > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/caut.php/attachments/20090918/cd9e29bf/attachment.htm>
This PTG archive page provided courtesy of Moy Piano Service, LLC