I'm one of those weird technicians who doesn't enjoy shop work. I've done a little rebuilding, just enough to be critical of other's work, but not enough to be systematic, and make money at it. But I've never figured out how to cooperate with a rebuilder, to make it worth my while, and not take excessive risks (by mis-estimating, or having to over-follow-up after the work). Today I tuned a Steinway S, which would be a prime candidate for extensive work, but I didn't even mention the need, because I'm not about to take it on. Could anyone offer me some guidance in developing a mutually beneficial relationship with a rebuilder - - like how to be an effective liaison in selling these jobs; how much to be involved in the estimate process; how to assure that I'm not the "bad guy" in jobs taking longer than promised; even some personal recommendations wouldn't hurt (Southern California area). I know I'm not doing my clients any favor by closing my eyes to their piano's needs; but every time I take on a more extensive job, I keep promising myself, "never-again." Bob Simmons, RPT
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