Carol, Having been employed by a Baldwin dealer for the last five years, and a used piano rebuilder for the five before that, I add a hearty "amen" to your post. I supply parts and advice to technicians in the area regarding the new products, and I'm a link to factory (Kent Webb, Ginny Dome) support and warranty information. There are no restrictions that I must endorse the dealer's products, although I service them routinely (in store and in homes) and I run an outside tuning business, independant of the store. The bit about wages certianly rings true, but the steadniness of the work compensates somewhat. Gotta get to work now... 8-) Rob Kiddell RPT (as of last Friday) CAPT student member http://www.planet.eon.net/~atonal/atonal.html
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