I got one ....

[Richard M]

----------
> From: Greg & Mary Ellen Newell <gnewell@en.com>
> To: pianotech <pianotech@byu.edu>
> Subject: I got one ....
> Date: Monday, December 09, 1996 3:13 PM
>
> Good Evening All,
> 	I have a bit of a puzzler. Perhaps some of you deep thinkers
> out there could shed some light.
> 	I just tuned a Howard grand (read cheap) for the second time
> since it was new. I tuned it the first time as well. It  had
> noticeably loose tuning pins in an instrument only 1 year
> old.

	IMHO the piano should be replaced.  What do you buy a new piano for?
NOT to have problems of used pianos costing one tenth the price.  This
should be covered by the manufacturer's guarantee, and the dealer should
handle this.

> resides in a community are of a rather large nursing home

 I have had two pianos in the same nursing home that suffered tuning
problems.  The first was an older donated console.  They bought a new
piano to replace it and it had tuning problems.  The dealer asked me to
check it out.  I reported that some pins should be tighter, (as expected
in new pianos) but were  not loose enough to cause tuning problems.  Never
the less, the dealer replaced the piano.  I commend this way of doing
business, and as a technician wish to be associated with dealers and
brands who tend their products in this manner.

In respect to the avoidence of comercialism on this list, dealer name and
brand name available upon email request.  In respect to my esteemed
collegues who are screaming (literary license here) at the screen, "Don't
be such a prig, get over it", the brand begins with S and ends with the
letter of the country it comes from.  oK?


Richard Moody     ptt
			in response to..........

> Greg & Mary Ellen Newell
> Greg's Piano Forte'
> 12970 Harlon Ave.
> Lakewood, OH 44107
>
> e-mail;
> gnewell@en.com	or
> dt945@cleveland.freenet.edu
> (216) 226-3791
>