Milky Satin Finish

[edwardsn]

Matt:
        I have done some servicing for the local Young Chang Dealer here in
Rochester, NY over the past three years.  One customer had a walnut G-150
with the same problem you describe.  The last I heard Young Chang was going
to replace the instrument they ae very good about about standing behind
their product when there is a problem.  Give then a call at 1-800-421-9846.
I wouldn't mention anything about the steel wool though, unless they ask you
what you did, it might void the warranty.

At 07:22 AM 2/23/96 -0700, you wrote:
>Hi, Matt.  Maybe I'm missing something here, but gift or not, if this is
>a brand new instrument, with an obvious defect in the finish, why haven't
>you brought the problem to the attention of Y-C and the dealer who sold
>it? It would seem that the problem should be covered under the terms of
>Y-C's warrantee. If so, the less you do right now the better. Why make
>Y-C's problem, your problem?
>
>Les Smith
>lessmith@buffnet.net
>
>
>On Fri, 23 Feb 1996, Matthew Doudt wrote:
>
>> I'm looking for some finish help.  I have a customer who received a Young
>> Chang G-157 with a satin walnut finish as a gift.  The piano is brand new
>> and the finish has a milky white haze to it.  The owner in a professional
>> furniture builder and called me immediately to see if there was anything he
>> could rub it out with to get rid of the haze.  I'm a technician and not a
>> finish expert so I ask several people and got several different answers.
>>
>> One person said it happens during the curing process and is in the finish
>> and not fixable without re-finishing the piano.  Someone else thought there
>> may have been a residue on the finish that clashed with Windex (what the
>> dealer uses to clean pianos) and caused this kind of reaction.  One other
>> person said he'd seen it before and saw someone successfully rub the
piano out.
>>
>> I tried a little rubbing with steel wool to no avail and also tried some of
>> Yamaha's new satin finish polish which made it look better but didn't get
>> rid of the milky haze.
>>
>> I'm wondering is this a true defect in the finish and should the piano be
>> replaced or could a professional finish person return the piano to its
>> proper look.  I've seen many other YC satin finishes and never seen one this
>> bad.
>>
>> Any help would be appreciated!
>>
>> Matthew Doudt
>> Indianapolis, IN
>>
>>
>
>
Rob Edwardsen, RPT
edwardsn@rpa.net


                      PIANOTECH Digest 230

Topics covered in this issue include:

  1) Re: PTG-L
      by JIMRPT@aol.com
  2) Re: Kimball is gone! Now what?
      by Walter Sikora <wsikora@email.unc.edu>
  3) Re: Kimball is gone! Now what?
      by David Porritt <dporritt@post.cis.smu.edu>
  4) Re: Danny Boone
      by David Porritt <dporritt@post.cis.smu.edu>
  5) Re: Tuning Hammer Tips
      by Mike Bingham <71672.467@compuserve.com>
  6) Knabe 6'4" for sale
      by ldb@commonlink.com (Lorlin D. Barber)
  7) Re: Kimball is gone! Now what?
      by drose@sask.maple.net (Don Rose)
  8) Re: Tuning Hammer Tips
      by A440A@aol.com
  9) technical humor
      by larryf@pacifier.com (Larry Fisher)
 10) Re: Kimball is gone! Now what?
      by Ron Nossaman <nossaman@southwind.net>
 11) Re: Kimball is gone! Now what?
      by Ron Nossaman <nossaman@southwind.net>
 12) Re: Brown keytops
      by Ron Nossaman <nossaman@southwind.net>
 13) Re: Backcheck Leather
      by Newton Hunt <nhunt@rci.rutgers.edu>
 14) Re: Kimball is gone! Now what?
      by Wippen@aol.com
 15) Re: Tuning Hammer Tips
      by PianoGalry@aol.com
 16) Re: Tuning Hammer Tips
      by "C. Mike Swendsen" <swendsec@cadvision.com>
 17) Re: Kimball is gone! Now what?
      by JIMRPT@aol.com
 18) Re: Kimball is gone! Now what?
      by allen@pengar.com
 19) Re: Kimball is gone! Now what?
      by t.seay@mail.utexas.edu (Thomas D. Seay, III)
 20) Re: Milky Satin Finish
      by Pianotoone@aol.com
 21) Re tuning hammer tips
      by Kenneth Sloane <Kenneth_Sloane@qmgate.cc.oberlin.edu>
 22) Re: Baldwin Pinblocks
      by "Dave Swartz, RPT" <dms2000@PioneerPlanet.infi.net>
 23) Re: Kimball is gone! Now what?
      by TUNERJIM@aol.com
 24) Re: Tuning Hammer Tips
      by John Musselwhite <musselj@cadvision.com>
 25) Re: Backcheck Leather
      by John Musselwhite <musselj@cadvision.com>
 26) Once upon a Kimball time
      by FREDIEBOY@aol.com
 27) Re: Once upon a Kimball time
      by JIMRPT@aol.com
 28) Re: Once upon a Kimball time
      by Les Smith <lessmith@buffnet.net>
 29) re: baldwin pinblocks
      by JIMRPT@aol.com
 30) Re: Once upon a Kimball time
      by JIMRPT@aol.com
 31) Re: Tuning Hammer Tips
      by JIMRPT@aol.com
 32) Re: Tuning Hammer Tips
      by Les Smith <lessmith@buffnet.net>
 33) RE; High Polish Cleaner Question
      by GABRIEL ZWIERSKI <75120.1363@compuserve.com>

----------------------------------------------------------------------

Date: Sat, 24 Feb 1996 07:16:30 -0500
From: JIMRPT@aol.com
To: pianotech@byu.edu
Cc: RDuschench@aol.com
Subject: Re: PTG-L

Ron ;
send mess.
To:   --   listproc@prairienet.org
Subj. --  leave blank or subscribe
Body  --  subscribe ptg-l Ron Duschenchuk

I think that will do it, Good Luck !