Rep. Lever Springs

[John Minor]

On Wed, 10 Jan 1996, Keith A. McGavern wrote:


> Doug,
> There is no way Steinway & Sons takes the position you put in quotes.
> Anyone can refer to Steinway & Sons Technical Reference Guide, pages 28-34
> and find in writing, their position on traveling, burning, and spacing
> hammers.
>
> Now an individual technician might deviate from that position, but Steinway
> & Sons does not.
>
      Keith: I hate to break this to you, but there are no SAINTS at
Steinway!! : ) When I spent a week at the factory in '86 Bill Garlick, by
then exasperated with the manufacturing process, pointed out that the
factory was spacing hammers to look even at rest! I don't think they were
particularly concerned with exactly WHERE they hit the strings, just as
long as they did. They are, for the most part, factory workers, not
technicians.


John Minor
Piano Technician
University of Illinois
jminor@uiuc.edu