missed appointments, no-s

William W. Maxim wmaxim@gnn.com
Thu, 19 Sep 1996 07:19:27 +0000


>Hey lar, you sure you had the right house!?
>---

Here's where a cell phone is a BIG help.  The first time I used
one, I was following directions like, "Turn right at the
crossroads, 4th house on the left."  No one was home, but when I
called the number, the woman of the house could see me sitting at
the next house.  Seems that a new house had been built since they
did their counting.

Which brings me to the possibility that I don't recall being
mentioned, that someone IS home, but does not hear.  A cell phone
call might just raise the person in the den at the back of the
house with the TV turned up and a loud air conditioner next to him.
 I have several times shocked a customer with the knowledge that I
was calling from his own front porch!

A couple of months ago, I could not raise an old customer who had
bought a Steinway upright from me and was regular as clockwork
about repeat tunings.  He never forgot.  As I was driving away, I
called on the cell phone and he was there.  I went back.  Still no
one home.  Then I checked the address.  I was on a parallel street
at a similar house!

The cell phone call will likely as not get you the chance to leave
a message on the phone recorder, which reinforces the message that
you came as scheduled.

Bill Maxim

It is better to keep the mouth shut and seem a fool than to open it
and remove all doubt.  -- Chinese proverb





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