Hi Guy, I'd pretty much second what Jim Bryant said, adding the feel of the action and regulation to the criteria. The overall sound and response have the first priority, then the shiny parts. Too many rebuilders do what shows instead of what works. Do both if the budget allows, but trim back, starting with the visual frills. I also consider the addition of tuning pin bushings to pianos that were designed without them to be correction of a tragic birth defect. I can still see Bill Garlick's face when I mentioned this little tidbit to him at a Steinway factory seminar years back when he was employed there. I hope he's OK. I also remember the "Circle of Sound" lecture that followed. <G> Re prejudging: You bet! Scenario 1, The dealer rebuilt Steinway: Beautiful case finish, perfect plate finish, high gloss soundboard, extreme bearing in treble, negative crown in high tenor, 4/0 tuning pins, new hammers on original action, front keypins turned to simulate good bushings. Sounds bad, tunes poorly, wild strings, pins riding plate, poor tuning stability. Very nasty. Scenario 2: Rebuild by someone I know to do good work: Pretty job, new parts, nice sound, feels good, tunes clean, everyone wins. Ron Nossaman
This PTG archive page provided courtesy of Moy Piano Service, LLC