While attempting to expand my young piano tuning business, I did what I am sure a lot of you have done. I attempted to crack the lucrative school system market. While visiting a local High School, i was told that tuning contracts were obtained through the local Board of Education. So far, so good. I visited the local Board with my tuning package in hand, confident that my pricing structure and services offered were as competitive as any in the local area. But I never made it past the Receptionist desk. A phone call to the Maintenance Supervisor secretary revealed that there was NO FORMAL BIDDING PROCESS, and the "vendor that is routinely used is quite adequate, and will continue to be used, however, if you leave your package with us, we will keep it on file for future reference." When I inquired again about the possibility of bidding for work, I was told that "Dr. So and So makes the vendor assignments as the tuning requirements are called in from the field." Needless to say, I felt rejected, even though I didn't take it personally, knowing that in a lot of instances, no, most instances, WHO you know is more important than WHAT you know. My question is, have any of you experienced a similar situation, and how did you manage to "break in" through the glass barrier? JIM Starving Piano Tech
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