Ralph: I understand your feeling about the piano being bad in our view and good in theirs, unfortunately what I was dealing with was the fact that now their daughter is in College and wanting to get more serious about her piano studies and the instrument is severely limited. They paid $14,000 for it 14 years ago and it is a $1,000.00 piano with a $5,000 finish. It obviously suited their needs for 14 years, but now it doesn't. This in spite of the fact that they thought the purchase was a "lifetime" investment in a musical instrument. For the dealer, it did escape the warranty period without claims! I understand that each person has their goals, and their fiscal limitations that they can live with. I guess my problem with these things is that they appear to be so well restored and that implies a certain quality of work that they don't have. I'm trying to come up with an analogy that fits and I can't because there is no other large purchase that people make where they know so little about the inner workings. You couldn't sell me a nicely painted car that doesn't run. You can't sell me a beautiful looking computer with an 8088 CPU. Yet we see that done in pianos all the time. Frustrating! dave _______________________________________________ David M. Porritt, RPT Meadows School of the Arts Southern Methodist University Dallas, Texas _______________________________________________
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