In a message dated 98-04-09 17:44:19 EDT, you write: << Situation: The very nice lady has a blonde oak 1948 spinet piano, and "it still has the original ivory keytops!" Don't even have to look hard, they're plastic, alright. How would you respond? Just tell her the truth. "Sorry ma'am, they are not ivory, they're plastic". If whe insists that they are ivory, ask her to ask another technician. If she still doesn't beleive it, allow her to think she has real iviry keys. What's it going to hert, if it makes her happy. >Or the first-time client says proudly, "We just got this piano (hunkajunk) for (waytoomuch). What do you think of it?" How do you handle this kind of thing? Clyde Hollinger, RPT >> It sure looks nice in your family room. Willem Blees RPT St. louis
This PTG archive page provided courtesy of Moy Piano Service, LLC