Doors Left Unlocked

[Jeannie Grassi]

Zen,
    If a good portion of my customers didn't leave their doors open, or hide
the key somewhere, I wouldn't have much work. However, I live in a small,
very safe, community, and many people don't even remember where the keys are
for their homes.  I realize that this is not possible in most locations.  On
the other hand, I make all efforts to meet a new customer in person for the
first visit, to go over the condition of the piano BEFORE I've touched
anything and so that they will feel comfortable leaving their door open for
me next time.
Jeannie
-----Original Message-----
From: Zen Reinhardt <diskladame@provide.net>
To: pianotech@ptg.org <pianotech@ptg.org>
Date: Wednesday, January 07, 1998 9:14 AM
Subject: Doors Left Unlocked


>Hello List!
>
>We've probably discussed this before, but my curiosity is getting the
>better of me again.
>
>How do you handle the customer who tells you they'll be happy to leave the
>door unlocked so that you may come in, do the work, leave the bill, and
>leave the house?  I realize that this is a common practice, so I was
>wondering if any of you have had, shall we say, "unexpected repercussions"
>from such an arrangement?
>
>I for one will never enter a house unaccompanied.  I don't care if the door
>was left wide open.  Having a teenager, neighbor or house sitter/cleaner
>waiting to let me in is "legitimate."  Am I being overly cautious?
>
>Just curious again ...
>ZR!  RPT
>Ann Arbor  MI
>diskladame@provide.net
>