University Sails back

[pianoman]

Hi Larry,
	I try never to lie intentionally, especially to my potential clients.  I
will tell them the facts as I see them.  I let them know that this is a
high pressure opportunity to buy a piano but they should do their homework
and go to the local dealer and look and take notes before going to the
sale.  Just as there is no reason for me to lie, their is no reason for
them to go unprepared.  Yes , we all want to see more new pianos sold.
James Grebe
R.P.T. of the P.T.G. from St. Louis, MO. USA, Earth
pianoman@inlink.com
"Sometimes it is really good to be pleasantly surprised without knowing
what you did right.".

----------
> From: Larry Fisher <larryf@pacifier.com>
> To: pianotech@ptg.org
> Subject: University Sails
> Date: Thursday, March 05, 1998 12:10 AM
> 
> 
> >From: "pianoman" <pianoman@inlink.com>
> >Subject: university sales
> >
> >Yes, it is that time of year again.  3 calls in the last 2 days about a
> >large university here selling their pianos.  Don't the people ever catch
> >on?  On the other hand it sure spurs a lot of interest in pianos.
> >James Grebe
> 
> Hi James and the liszt,
> 
> I agree, these sales can be construed as a less than honorable way to
sell,
> but there's a BIG HOWEVER, I'd like to throw in here
> . 
> First off, the price agreed upon is the price paid, and the price is
> negotiable.  
> 
> Secondly, them pianners ain't doin any of us any good sittin on the sales
> floor now are they.
> 
>  Third, we gotta support the dealers.  That's where the future is.  They
> sell, we fix.  The more they sell, the more we fix.  If they sell with,
at
> first glance, higher than normal prices, well, that's the buyer's
problem,
> not ours.  There's always a way to answer the customer's questions
without
> bashing the dealer.  If you come up short, LIE!!  For instance, the
customer
> asks, "Are dem sail prices fair or are dey higher den usual hey??" 
Here's a
> good place to lie and put the ball in the buyers court.  Say something
> harmless like, "I really couldn't tell you, I don't keep track of retail"
or
> something to that effect.  I don't keep track of retail so that I don't
have
> to lie when that question comes along.  Most dealers don't want me to
know
> what prices are anyway.  That's their department.
> 
> If you have a problem making stuff up over the phone about the subject,
then
> dummy up about it.  Get stupid about sale pricing.  That's what I've done
> and have found it to be easy to live with.  But then, I've been getting
> stupider as the years go on anyway, so for some I guess it comes natural.
> 
> Finally, I post this with no intention of misleading y'all about James or
> anyone else that has a problem with dealer pricing.  We should all
operate
> in an honorable fashion, and sometimes that means we should look the
other
> way and let the benefits out weigh the (what ever the opposite is
(synapse
> failure)).
> 
> Lar
> 
> PS .......  detriments  (oooops a little late)
> 
>                                     Larry Fisher RPT
>    specialist in players, retrofits, and other complicated stuff
>       phone 360-256-2999 or email larryf@pacifier.com
>          http://www.pacifier.com/~larryf/ (revised 10/96)
>            Beau Dahnker pianos work best under water