smoke damaged pianos, reply

[Wimblees]

In a message dated 98-03-23 21:57:27 EST, you write:

When you are dealing with a $80,000 instrument, the customer has the right to
demand that it be put back to its original condition. Blowing out the dust
with an aircompressor is not the same as cleaning everything from top to
bottom. Perhpas you have never worked with plaster dust. This stuff is nasty. 

Would you beleive the insurance company was going to buy this guy a new
instrument. When I gave my estimate, they were more than happy to accept it. 

Willem Blees. 

PS. Plaster dust is not the same as soot and rust from a fire.  I am trying to
educate you guys on the importance of making sure the customer gets treated
fairly by insurance companies. I don't understand your sacasm.


>Dust? You are cleaning dust? You are getting an insurance co. to
>accept this?!    You must be laughing all the way to the bank.
>
>Don't they make air compressors out there?
>
>Don't forget to replace the block because the crack between the pin
>and the block has been contaminated with dust.
>
>Replace the hammers because they have been laden with dust.
>
>I shutter to think of the dust creeping its way in between the bridge pins
>and the cap.  Those poor glue joints!
>
>To be honest with you, I could not go to sleep at night if I did not get a
>brand
>new piano for this customer because  . . . can you REALLY GET ALL THE
>DUST????
>Way up under the bulkhead, on top of the beams. . .
>
>Is there something I am not aware of with plaster dust?
>I just strikes me funny.
>
>Jon Page