> Though perhaps only my second or third tuning, I'll never forget this, An old upright which I cannot remember the brand really did me in. I tried to take the action out only to find that the stickers were screwed directly to the keys (no capstans, just thin adjustable bolts connecting). By the time I realized this, some keys had been lifted above their balance pins and shifted enough that they wouldn't fall back into place. I was stuck holding an action up and had to have help with from the customer. Somehow I braced the action up and later with my fathers help managed to get the whole thing back in. Nightmare it was, in a farmhouse twenty miles beyond the edge of town. To this day, I always look. -Mike Jorgensen
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