List: I was perplexed by a warped keyslip on a Kawai grand and posed the following question to Don Mannino who answered promptly with a simple solution that I would have never thought of and would have been afraid to try if I had not heard it from the manufacturer's rep, himself. Remember that if you have the keyslip binding against the white keys of a grand and causing them to stick down, you cannot shim the keyslip out from the keybed the way you can in a verticle. It would cause the action to not be able to shift properly. Now, this may seem obvious but the number of business cards with the letters, "RPT" on them that I have pulled from between the keyslip and keyframe is embarrasingly high. There are different solutions for this problem depending upon how the keyslip is made. The Kawai and some other Asian brands have a similar design. Thanks, Don, for your prompt response in describing this unique approach to curing the problem. Bill Bremmer RPT Madison, Wisconsin <<Dear Don, I am having trouble with the keyslip of a Kawai KG-2E grand that is in a theater. I have taken care of this piano since it was put into service. I don't have the serial number info handy but I could get it. It may still be under warranty. As I have told your colleague Ray Chandler, you will rarely hear from me about a problem with a Kawai piano first of all, because they rarely have problems and when they do, it is usually something I can repair or handle on my own. I have seen that other manufacturers have this kind of keyslip too. The problem is that it is bowed inward quite a bit and causes some of the white keys in the center of the keyboard to bind and stick against it. I have the keyblock adjustments set all the way back (the tone is still normal in the high treble) and there is plenty of clearance at the ends but the curvature is so pronounced that keyslip runs right against the keyfronts in the center. Of course I know better than to try to put a shim between the keyframe and the keyslip because this would not allow the action to shift properly. I did put some pieces of buckskin on the underside of the keyslip in an effort to tilt it away from the keys and just barely got some clearance. Is there a way to correct this kind of warp or would Kawai replace the keyslip under warranty? (I'd rather adjust or repair it because if I know how, I could do it on another piano that may not be under warranty). The theater director (who first suggested a shim between the keyframe and keyslip but was told why that wouldn't work) thinks that the warp might be cured by suspending the keyslip somewhere and hanging a weight on it to traction the curve out of it. This seems very doubtful to me. What are you thoughts or solution to the problem? (You may post this question and answer on Pianotech if you think it would be of general interest). Regards, Bill Bremmer RPT Madison, Wisconsin Billbrpt@AOL.com>> <<Bill, Thanks for writing about the keyslip. The wood on these keyslips is not very strong compared to the steel part of the keyslip. The steel reinforcing rail is much, much stronger than the wood, so the warping is most likely coming from people pushing the piano and leaning on the keyslip. To straighten it, simply take it out, lean one end against the (padded) seat of a chair with the other on the (carpeted) floor, and bend it back out by pushing down at the center. Several springing pushes will be needed to get the feel for it - just keep flexing it with increasing pressure until it goes straight, checking after each flex to see if it is straight yet. It will make creaking and cracking noises, but should not affect the finish. After you are done straightening it, tighten all the small screws holding the steel rail to the keyslip wood. Don Mannino RPT, Manager Kawai Piano Technical Support, US and Canada DMannino@kawaius.com http://www.kawaius.com>>
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