Hi, Brian! One thing that seems to help in our area is that there is plenty of work to go around. I also never deliberately go after someone else's customers. If a fellow technician has a school contract that I know or suspect they want to keep, I will not try to underbid them. I got my business going by advertising a lot. If customers chose to call me when they previously had other technicians, that is their choice. I serviced a piano just this afternoon because she picked the local guy out of the phone book. If there are no other piano technicians in Quarryville, that should work to your advantage. Having a good relationship with other technicians has been important to me. Other technicians have taught me, bailed me out of tight spots and covered for me when I was on a trip. It fascinates me, as it does you, that we are at the same time competitors and friends who share our knowledge with one another. And, from a former English teacher, comradery = camaraderie. :-) Clyde Hollinger same county, different town btrout@desupernet.net wrote: > > Dear List, > What position does the 'guild' take, and what position do you as individuals take in > regards to servicing a customer of another guild member? What do you do if your > customer calls upon the 'other' tuner in town, or responds to 'their' advertising?
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