Piano Sales Forces...Wim

[btrout@desupernet.net]

Hi Willem,

My hat's off to you.  I think your approach to piano sales is honorable and
respectable.  Sell a good product at a fair price being up front with your
customers about the piano they are interested in.

In all truthfulness, I wonder why this approach is not more common.  Case in
point...

There's a used car dealer in my area with a reputation... a Great reputation.
People come from miles around to buy their cars there.  Why?  Low prices?  Nope.
Their prices are on the high end, they get top dollar for their cars.  Great
salesmen with great sales pitches? Nope.  When you go in there, you talk to one of
the owners, who's also one of the mechanics.  No sales pitches at all.  Just a
mechanic who's familiar with the car who'll do his best to answer your questions,
as best he can, no hype, no fluff.  Great Warranties? You bet!  Just about the
best around from what I hear.  It's right when you buy it.  If you have a
problem,  It Will get taken care of, and people know it.

I like the high road.  It may be lonely at times, but it's the right way to go in
my opinion.  Now if we could encourage others to take the same path...

Best wishes always,

Brian Trout
Quarryville, Pa.

Wimblees@AOL.COM wrote:

> In a message dated 3/14/99 1:35:24 AM !!!First Boot!!!, btrout@desupernet.net
> writes:
>
> << There's an angle to everything, and no matter
>  what the polished turd happens to be, it's a "good value".  Oh, my head
>  hurts after listening to some of these 'pitches'.  It makes me wonder whether
> there are just plain regular people who sell a good piano for a fair price
> without all the hype.   >>
>
> Not to blow my own horn to much, but at Blees Piano, our "sales" staff doesn't
> give hype, or bull *&^%. etc. I have trained my people to be honest and
> straight forward. We probably loose a sale or two, but many of our customers
> say they bought from us because we didn't hype them into buying a piano they
> didn't want.
>
> One word about the term "a good value."  You have to understand that pianos
> come in all shapes, sizes, conditions, age, etc. A "good value" just means
> that you get what you pay for. This kind of goes along with my other response
> regarding repairs. You do what is necessary to make it work, even if it isn't
> the "correct" repair. Some people only have $1000, and so they get a piano
> that plays relatively well, sort of stays in tune, and looks half way decent.
> They are getting a "good value" for their money. Unfortunately, there are some
> dealers that will sell a piano for $1000 that should have been land fill, but
> then that's another story.
>
> Willem Blees