In the last couple of months I have had at least three customers intentionally overpay me, I guess because they received more than they thought they would, etc. One lady overpaid me $200 because she was so happy, last week $75 overpaid for a $300 job, etc. (I'm charging $45/hr.) THEN, last month a guy I worked for asked if I would allow him to pay me 1/2 in Feb and 1/2 in March since I did more work and charged more than he thought (I was open-ended on the original estimate because of the uncertainty of what would be needed, I was clear with him). Now he's almost a month late with the balance ($525) and I'm getting a little nervous. My point is just that there is such a difference in people and how they treat you, how they (do or don't) appreciate you, etc. I've learned never to be generous to one person just because everyone else seems so nice. You just can't get mushy with the public! But I KNEW that, I just got weak!!!! P.S. I had a no-show from a customer who scheduled with me, then got another tuner out quicker than I could and forgot to cancel me. She refuses to pay the $45.00 failed appointment charge because "I have nothing writing". What do you do with no-shows? Do we have a case? LANCE LAFARGUE, RPT LAFARGUE PIANO SERVICES New Orleans Chapter Mandeville, LA. _______________________________ II III II III II III II III II III II III II III II III II III II ------------------------------------------------------- lafargue@iamerica.net
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