Customer Repairs I've Seen and some awful repairs by tech??

[Brian Lawson]

> From: Richard Brekne <richardb@c2i.net>
> To: pianotech@ptg.org
> Subject: Re: Customer Repairs I've Seen and some awful repairs by tech??
> Date: 29 May 1999 10:33
> 
> 
> Ok.. an interesting predicament. What does the PTG do in such cases. I
have
> always wondered about the ethics side of organizations. How do you follow
up on
> the associate ? Our organization here in Norway suffers from this
problem, more
> then they want to admit I am afraid. I recognize the difficulty in
dealing with
> this, but such organizations must have some way of identifying,
dissassociating
> elements that clearly breech some basic ethical standard.
> 
> Richard Brekne
> 
An ounce of PR is worth a ton of Ethics.....