Customer Repairs I've Seen and some awful repairs by tech??

Billbrpt@AOL.COM Billbrpt@AOL.COM
Sat, 29 May 1999 10:02:01 EDT


In a message dated 5/29/99 8:50:53 AM Central Daylight Time, you write:

<< An ounce of PR is worth a ton of Ethics..... >>

What would you do, for example, if you were asked by a manufacturer's rep to 
tune a piano for an event at the Convention and did so, spending all day at 
it, doing your best possible work.  Then at the end of the performance, 
someone well known in the organization, an officer, in fact, goes up to that 
rep, verbally abuses him telling him to never have you tune a piano in public 
again.  Then that person goes on this List and publicly announces being "not 
impressed" with that tuning and denounces your work as "unethical"?

That person was also known to have verbally abused another tuning instructor 
at a Regional Seminar.  Is it ethical to behave this way?  What do you do 
when somebody does this to you?

Bill Bremmer RPT
Madison, Wisconsin


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