What's the difference? When explaining the sound difference to a layperson (at least one who's willing to listen), I advise, among other things, that at it's VERY BEST, a digital piano can only be the attempt at the sound of a piano when a piano is heard through speakers. In other words, if the customer was blindfolded, and a pianist played an in-tune concert grand -- then right next to it, the same pianist played the same piece on a digital piano, containing the sample of that same concert grand model, no one would confuse the two. However, if the comparison involved the concert grand being 100 yards away when it were played, with the sound miked and reproduced through a pair of speakers near the listener, and then the digital piano were played, the listener may get confused. (Hand gestures help the customer grasp the concept...) Another scenario I use describes how when walking into a restaurant, one can always tell when there is recorded music vs. a live band/pianist. The sound of music coming through a 6-12" speaker cone vs. the surrounding sound of a piano or the dynamics and harmonics of a human voice, a violin, a flute... is markedly different. These watered down examples are ones that I have found effective in explaining digital vs. acoustic piano sound to the average person. I'm not saying it's the best way (if there is one), I'm just saying they seem to "get it." On a possibly more disturbing note (for lack of better words), I recently saw an A&E special called something like "Kiri Te Kanawa - Live in the Outback." Accompanying with the entire symphony orchestra was... a digital piano. The cameras paid no less attention to the accompaniest than if he were at a nice shiny concert grand. Yikes. Estonia problem: I have notified the owner of Estonia of your questions/problem. He will reply to you promptly. Was it a new piano? What size? The ones we've seen have been far from problematic. Musicians continue to say very favorable things about them (after voicing, tuning and regulation of course). John Cordogan Cordogan's Pianoland and Cordogan's Piano Gallery Illinois' Largest Piano Store "More pianos than you can shake a leveling stick at" Chicagoland's Kawai, Sauter, Estonia and Kemble dealer
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