S&S Parts toll free 1-800-366-1853

[John Hartman]

Roy, I hear ya,

If there is anyone still interested in ordering $&$ parts they should
definitely take advantage of their toll free number 1-800-366-1853. You
will get the main switch board so ask for the parts department. 

I haven't used it recently since the only items I still buy from them
are action rails and the 1-1/4" long let-off screws. I do extensive
rebuilding on $&$ grands(about 100 complete rebuilds with new sound
boards since 1986) to earn a living and have found it relatively easy
and much better for my clients to purge my shop of all genuine parts.
Recently I needed a set of pedals and a plate and found that Ramsy would
no longer sell to me in small quantity. They suggested I call APSCO. It
cost about the same as $&$ (with the usual 300% mark up from wholesale!)
but I feel better not feeding such an aggressive competitor. BTW APSCO
is much better with service these days. I have absolutely no problems
from my clients not using genuine parts.

There is no reason to be trapped buying from one source anymore with so
many suppliers interested in our business. These places are serious
about helping piano techs and re-builders and have brought many new
products to the market. I still remember the not so good old days when
there were not choices.

JH


Roy Ulrich wrote:
> 
> Just one month ago I was contacted by a wealthy client asking for my opinion
> on a new S&S he was contemplating to buy and donate to a church rebuilding
> after a fire. (I still haven't received the parts catalogue and price list I
> asked for in 1991) I sold him a to-be-restored Baldwin that I happen to be
> sitting on. Sorry Steinway, my back needs a pat once in a while. Oh, and by
> the way, forget about that application for your factory tour/training; I
> know you said you'd get back to me back in 1991, but now I've got grey hair
> and grandkids so I'm a little too busy just now....
> 
> Roy Ulrich
> -----Original Message-----
> From: Richard Brekne <richardb@c2i.net>
> To: pianotech@ptg.org <pianotech@ptg.org>
> Date: November 19, 1999 2:34 PM
> Subject: Re: S&S Parts
> 
> >
> >
> >Ron Nossaman wrote:
> >
> >>  I think they
> >> >qualify as the rudest people that I have ever had dealings with in the
> >> >piano business.
> >>
> >> I tried to get a price list from them a year or so ago. I was informed
> that
> >> I must send them a business card, or letterhead, indicating that I was a
> 
> >extremely competent tech. Of course Yamaha is making a big deal out of it
> all.
> >Profileing themselves. They were even kind enough to call and "apologise"
> for
> >sending along their own tech explaining that he was following the whole
> tour. I
> >am the regular tech for the Jazz club and festival here and I was suprised
> to
> >get such a call. Nice touch if you ask me. I told them I understood
> completely.
> >Fits in nicely with my own thoughts about techs, pianos, and owners. In any
> >case Yamahas behavior was far from arrogant. You S&S folks out there
> listening
> >??
> >
> >Richard Brekne
> >I.C.P.T.G.  N.P.T.F.
> >Bergen, Norway
> >