An interesting dilemma?

[Michael Jorgensen]

Hi Phil,
         The original complaint was noise when the hammers fall back which sounds
like a loose hammer rest rail to me.  Perhaps this rail is caught way above its'
supporting nuts and is holding the hammers way up?  What is the blow distance?   Was
the piano moved recently.
         The action went in, it can surely come out, unless something foreign
managed to get under it.  The hammers slope back slightly when the keys are at rest,
it is more likely to break a part while pushing an action in than pulling out.  Also
dragging shank/hammer head is much less likely to break it than pushing it.
     IMHO, growing action brackets would make the hammer line settle lower.  I have
trouble conceiving that action brackets could grow sufficiently to prevent action
removal.
-Mike


Phil Bondi wrote:

> I just returned from a customer's home. They were complaining that their Weber
> WG-50 was making alot of noise(hammers making noise on the rest rail on return).
> These people are renting this house and have a child that takes piano lessons..so
> they wanted to get this piano in good shape for her.
>
> here's the problem:
>
> the action cannot be removed from the cavity in which it sits..I raised the
> key bedding adjustment screws all the way, and the bass hammers will not clear
> the pinblock.
>
> I told the customer that I would call the factory/tech services for Weber on
> Monday to see if this might be a Warranty issue since the piano is not that
> old and as best as I can tell from the hammers, has yet to be played.
>
> Did I miss something in my attempt to remove this action and..
>
> does Weber have a 1-800 tech support number?
>
> thanks always,
>
> Phil/Rook