You have to ask yourself, how would you like to find out after you bought a piano, that the tech and dealer patched it up sufficiently to pass as serviceable so they could sell it to you? How about next year when the tech starts telling you you need to pay for regulation and repair work that shouldn't be needed if the piano was in reasonable shape in the first place? How about if the tech seems really happy and grateful for this opportunity to enhance his income at your expense, like he was expecting it all along? How about if the tech you called after you ran the first guy off told you that the tuning pins had been CA'd before it was delivered to you originally? You can't tell from the original tech's bank account how the money was earned any more than you can tell from your own the quality of the merchandise you bought, so it must all average out for the best. Right? Our customers are, literally, at our mercy with stuff like this, just as we are each at the mercy of service people we hire with the hope that we will be treated with some consideration for our best interests, rather than as a source of protein. Do what ever you think is right. Ron N
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