In a message dated 10/29/99 5:25:19 PM Central Daylight Time, nossaman@SOUTHWIND.NET writes: << I have a customer that just had a Baldwin L swapped out under warranty. She's not happy with it, but that's another problem altogether. What's bothering her at this point is that there is no permanent serial number on the piano. It arrived with two pressure sensitive stickers with bar code and serial number, one on the plate, and one under the keybed. She's wondering where the piano came from, and under what circumstances, that it is essentially anonymous now. With no permanent serial number or model designation on the plate, how is there any legal way to track this piano? How does one insure something with no ID? How does one pursue further warranty claims on a piano that might very well not exist at all in official documentation? What's the deal? Can anyone tell me what's going on here? I don't need speculation, because I can spin plenty of paranoid scenarios of my own, but if anyone has some real information, I sure would like to know why this was done this way. Thanks, I hope. Ron N >> Ron The serial number is stamped on the underside of the keybed, hidden by the legs. If you remove the tremble leg, you should find a number there, that should correspond with the bar code number found on the piano. If it is not, contact Baldwin. Wim
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