How Soon to Tune?

[Brian Lawson]

The Music shop, that I do work for offers their free tuning within first 6
months of delivery. They usually leave it up to the customer to contact
them about it.

Brian Lawson

----------
> From: Jeannie Grassi <jgrassi@silverlink.net>
> To: 'Pianotech' <pianotech-digest@ptg.org>
> Subject: How Soon to Tune?
> Date: 20 September 1999 09:22
> 
> Dear List,
> This came through the mail.   Any and all of your comments are
> welcome.  However, response to this question does not necessarily mean
> we will print it, but it may stimulate a good discussion.
> Thanks,
> Jeannie
> 
> 
> >>
>  Most piano stores provide a free home tuning with piano sales.
> Usually, they have a cadre of technicians and assign these tunings
> with
> "Service Bonds" to one of their crew. The manager at one store
> instructed technicians to contact customers within ten days of the
> delivery date posted on the service bond. I did this consistently.
> Many
> times, the customer would explain that their sales person instructed
> them to wait for periods of weeks before having the piano tuned in
> order
> that the instrument become properly acclimated to its new
> surroundings.
> 
>         I have discussed this waiting period with a number of other
> technicians and store salesmen and there appears to be a serious
> debate
> about the issue. I'd be interested in views of some informed parties.
> My
> own personal bias is that anything more than 72 hours would be
> unnecessary. But I'm willing to learn.
> 
>         Could you run that up the flagpole and see if anyone salutes?
> 
>                                         Mark Stern
> 
> 
> 
> 
> 
> 
> 
> 
> Jeannie Grassi, RPT
> Assistant Editor, Piano Technicians Journal
> mailto:jgrassi@silverlink.net
> 
>