A question of liability -Thanks

[Jon Page]

Right Keith,
Were the bookshelves built around the piano or was the piano
wielded into position? That could also have caused the wheel marks.

Did the piano have to come out to get the lid up? Or just what is the
logistics regarding these trouble-makers.

In any event, never move a piano without floor protection. Even
asphalt tile flooring can be marred by a stiff wheel dragging.

Practice safe moving,

Jon Page

At 07:04 AM 03/26/2000 -0600, you wrote:
>>...I doubt the piano could have been moved without damaging
>>the floor, even if you had a helper...
>>Dale Probst, RPT
>
>Mark,
>
>It just occurred to me while following this thread that Dale's comments and
>your most recent post regarding the bookshelves have triggered another
>valid possibility.
>
>Whatever marks that exist could have been made at another time and been
>there well prior to your service call.  Only because of the work performed
>was attention brought to that area of the house.
>
>Pesonally, I wouldn't allow an assumption you are at fault in this matter
>to be the initial issue.  It seems to me that the first order of business
>would be to visit the site and examine the reported marks in the floor as
>requested by the customer with the same prudence you have demonstrated thus
>far.
>
>Keith McGavern
>Registered Piano Technician
>Oklahoma Chapter 731
>Piano Technicians Guild
>USA
>  
Jon Page,   piano technician
Harwich Port, Cape Cod, Mass.
mailto:jonpage@mediaone.net
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