Perspectives

[Farrell]

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Hey! Don't make fun of these fine instruments! I made a great regulating =
table out of a 1948 Lester Betsy Ross spinet. It sounds so cool when you =
drop a heavy tool on it.

Terry Farrell
 =20
  ----- Original Message -----=20
  From: Joe & Penny Goss=20
  To: pianotech@ptg.org=20
  Sent: Tuesday, August 07, 2001 9:19 AM
  Subject: Re: Perspectives


  Clyde,
  Yes the piano could have a negative value if you consider  that it =
might have to be taken to the dump. Moving fees and dump costs. 0:(
  Joe Goss
  imatunr@srvinet.com
  www.mothergoosetools.com
    ----- Original Message -----=20
    From: Clyde Hollinger=20
    To: pianotech@ptg.org=20
    Sent: Tuesday, August 07, 2001 4:48 AM
    Subject: Re: Perspectives


    Friends,=20
    Last evening I got an email from an acquaintance up in New England =
asking me the value of a 1954 Lester Betsy Ross spinet that was recently =
given to them.  I know nothing about this specific piano (I have twenty =
Lester spinets in my tuning file), so I quoted them $0-$600, depending =
on various factors.  At least no one can say I overvalued it, unless a =
piano can have negative value!  (Well, I suppose it could!)=20

    Regards, Clyde=20

    Wimblees@AOL.COM wrote:=20

      As Jim said, don't take it personally and don't be too rough on =
yourself. You=20
      are going to run across this situation many times in your life. =
It's tough to=20
      give this kind of news, and it hurts even more when the customer =
does react=20
      the way yours did. But at the same time, it is part of our job to =
be honest=20
      with the customer, and tell her what the problems are with the =
piano. I think=20
      if you express exactly how you feel, as you described it, the =
customer will=20
      most likely accept the news better.

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