Under an hour tuning

[Clyde Hollinger]

Tony,

I have no experience whatsoever in traveling such long distances.  Certainly I
think you should figure your charges in such a way that all your expenses are
covered, and it appears you are doing that.  As to the specifics, well, as you
say, they're happy and you're happy.  There's a lot positive to be said for
that, to be sure.

Regards, Clyde

Tony Caught wrote:

> Hi Clyde,
>
> I go to Alice Springs, about 1,500 kilometres away. stay for two weeks, eat
> drink and work.  The point is it is not just the mileage but also the
> accommodation and the rest of the expenses.
>
> Now when I go down there I generally tune 40/ 50 pianos, I loose two days in
> driving there and back and I guess that to make money you have to charge a
> fair price. I hate sawing that 'this will cost you $100 and you percentage
> of the extra expenses so I figure that it is fairer to give them a straight
> up price of the total cost of getting their piano tuned.
>
> Their happy, I'm happy.
>
> Regards
>
> Tony
>
> ----- Original Message -----
> From: Clyde Hollinger <cedel@supernet.com>
> To: <pianotech@ptg.org>
> Sent: Wednesday, August 08, 2001 10:23 AM
> Subject: Re: Under an hour tuning
>
> > Tony,
> >
> > Having different hourly rates based on where people live looks very
> > risky to me.  The ethics will almost certainly be called into question
> > if any country people find out they are being charged $20/hour more than
> > the town people.
> >
> > If I have to travel 20-25 miles from home to tune a piano, yes, of
> > course I charge more than for pianos that are within 15 miles, but the
> > mileage charge is a separate item on the invoice.  The tuning charge
> > doesn't change based on location.  I have a very clear policy, I can
> > easily explain it, and it has never been a problem.
> >
> > Regards, Clyde
> >