Instead of putting a card inside the piano. I use clear plastic shipping label holders. They are about 4" x 4" and have a pull off brown paper to expose a gummed surface. I ask the customer if it's OK to put her receipt in it, under the lid of the piano bench. I tell her I'm also putting an extra card in there so they can give it to a friend if they would like. All my customers have liked the idea. Richard Oliver Snelson Oliver Piano Pianotoone@AOL.COM wrote: > > Just reenforcing the other replies. > > I tried reminder cards. Got very little response. > > Now when I tune a piano the first time, I explain the importance of > regular > tuning and ask the customer if they would like me to call them after > the > designated time period. I find that about 9 out of 10 of the the ones > that > ask to be reminded will book a tuning. The one that don't generally > were not > home a got a message on their machines. I follow up in two weeks for > "left > on the machine" contacts. If I get the machine again. I tell them I > am > following up but if they don;t respond I take them off the contact > list. > > Hope this helps > > Dick Day > Marshall, MI
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